Randy K reviews

Reviewed

4-Port High Speed USB 3.0 Hub, Black - PrimeCables®

5/5

Thankyou fast delivery exactly as described!

Feb 07, 2023

Reviewed

Summit Series Nylon Braided 5V 2A USB 2.0 Type C Cable with LED Display, 1 M - PrimeCables®

5/5

Works exactly as advertised! To the one reviewer who said it charges slowly... it's not the cable's fault, it's your AC-USB wall plug adapter, as most are 0.5 amp output. I have my cable plugged into a dual 2.5 amp plug, and am showing 1.35 amp charging at 5 volts and have the timer set for 4 hours. Works perfectly!

Feb 01, 2023

Reviewed

Canon KP-108IN 4" x 6" Compatible Color Photo Paper and 3115B001 Ink Kit-Moustache® - 2/Pack

2/5

The quality and colour accuracy are pretty decent except that it prints lighter hues with a pinkish tint. It's not super noticeable in colour photos, but it's definitely noticeable in black & white photos--especially side by side with the real Canon ink. I am not sure if my batch was defective or if they are all like that, but beware of this issue especially if you like to shoot in black & white.

Jan 24, 2023

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

Reviewed

Multi-Function Task Chair Without Arms,Mid-Back - Moustache® - Black

1/5

This task chair was an absolute waste of money. I wanted a fully adjustable chair with no arms, this was great for the first month. The foam is so poor quality that I am literally sitting on the hard bits under the foam - I weigh 125lbs! I've not used it in a few months, and am cleaning the house today feeling super angry about throwing it out with all the other bits working. It is environmentally irresponsible to make such poor products.

Dec 20, 2022

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "MOFC-130." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Reviewed

Remanufactured HP 910XL Ink Cartridge Combo BK/C/M/Y - Moustache®

1/5

Does not work in HP 8015e printer. Returning for refund as 123ink is unable to fix the issue.

Dec 08, 2022

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""_Remanufactured HP 910XL Ink Cartridge Combo BK/C/M/Y __"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Reviewed

16-Cube Modular Shelving Storage Organizer Cube Unit Interlocking Wardrobe Cabinet - SortWise®

1/5

I am very disappointed. When it arrived it was missing 9 panels and 8 connectors, so there were only enough to make about 12 or 13 cubes. It didn't come with the clothes hanger, any magnets, or the wooden mallet. The only thing I got all of was the doors. I think I would really have liked this if it came with the required pieces to put it together. I'm confused... where is the rest of the shipment??

Nov 20, 2022

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "SW-AL0054-16." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Reviewed

Mobile Heavy Duty Adjustable Width & Height Digital Piano Stand with Wheels - PrimeCables®

1/5

DO NOT BUY! I set it up, put the keyboard on it, rolled it about 10 yards and one of the welds completely broke! The keyboard falls well within the weight requirements, so that should not have been the issue. I am incredibly disappointed. The music teacher this stand was purchased for is now without anything to use. Very frustrating.

Sep 26, 2022

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""Mobile Heavy Duty Adjustable Width & Height Digital Piano Stand with Wheels"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Reviewed

Multi-Function Task Chair Without Arms,Mid-Back - Moustache® - Black

5/5

Overall excellent chair. We love it. Not good for obese people though.

Sep 16, 2022

Reviewed

Sit-Stand Height Adjustable Electric Desk with Tiltable Desktop & Hidden Storage Space- PrimeCables® - Mahogany

3/5

I purchased this standing -sitting desk and it was working well. I assembled it myself and it wasn't too hard. But the mechanism suddenly stopped working and I can no longer put it in ''standing mode''. It lasted 2 months. The DOWN button works but the UP bottom doesn't. I would really need some help as to how that can be resolved. I tried unscrewing the bar that pushes the table up and down but nothing changed. I now have to sit all day again..just like before purchasing this table. Please help.

Aug 24, 2022

Reviewed

USB A Female to MD6M PS2 Male Adapter (USB/F-PS2/M)

3/5

Le prix était bien généreux et l'expédition était bien 2 jours ouvrables comme promis. Cependant, l'apdateur ne fonctionne pas avec mon clavier filliaire USB qui est neuf. Je sais le le port PS/2 est fonctionnel parce que j'avais utilisé un vieux clavier avec son câble PS/2 sur ce même ordinateur. La clavier en question est neuf et fonctionnel sur sa prise USB. En général, le service est bien, mais le produit ne fonctionne pas pour moi. Je suppose que ce n'est pas compatible avec tous les claviers comme je m'attendais.

Jul 11, 2022

Reply by our customer service

Bonjour, nous sommes désolés que le produit n'est pas compatible avec votre clavier. Je vous ai envoyé un courriel et j'attend votre réponse!

Reviewed

Samsung MLT-D104S Compatible Black Toner Cartridge - Eco-saver - 1/Pack

2/5

Purchased March 2022 and have only used for 3 months, no more that 50 copies printed and not satisfied with the quality of the toner printing. Printed material is not clear and toner residue is smudged on the copy. good thing it's only for home use. Will not be purchasing this again. Had way better results using Moustache product.

Jul 01, 2022

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Reviewed

Brother DR420 Compatible Drum - Eco-Saver

1/5

I bought this product and when i put it in my printer. It's not recognizes by the printer......keep getting message...., please replace drum

Jun 16, 2022

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that your concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

Reviewed

Non-Electric Toilet Bidet with Women Wash for Toilet Clean, Water Pressure Control - LIVINGbasics®

1/5

Started Leaking very soon after i bought it

Jun 06, 2022

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time.If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

Reviewed

2-Drawer Mobile Steel Pedestal File Cabinet with Lock and Round Edge - Moustache® - Black

5/5

This file cabinet is exactly as described, sturdy and compact yet stylish. An adjustable bar was missing and customer services immediately offered our choice of a full refund, a complete replacement or to ship the missing bar. We got the bar in little time. Very good customer service and a special thank you to Sabrina and Liza Marie for their excellent customer support. Hélène

May 24, 2022

Reviewed

Exercise Tri-Fold Gym Mat Fitness Mat in PU Leather - PHAT™ - Blue

5/5

Not only was this the best price I could find for what I needed, the quality seems good, firm enough to hold my weight without squishing down, but soft enough I can kneel on it even with my terribly arthritic knees. How it will hold up remains to be seen. But the BEST part of this was this company....how had I never heard of Shopper+ before?? I live in rural Nova Scotia and it was delivered in 2 days! Why does it take Amazon & Wayfair & other large online retailers weeks to get items to me?? I will definitely use this company again, I was very impressed.

May 11, 2022

Reviewed

Ergonomic Office Chair with Suspension Mesh Seat - Moustache® - Gray

5/5

Far exceeds my expectation! As a software engineer, I used to buy ergonomic chair worth $1,000+. This one offers a comparable experience, with a much lower price. Super love it.

Apr 18, 2022

Reviewed

Moustache® Ergonomic High-Back Mesh Office Chair with Adjustable Height - Black

1/5

Only last for a week.

Apr 01, 2022

Reply by our customer service

Hi Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. On the other hand glad to know the concern has already been looked into. Thank you.

Reviewed

Manual Sit to Stand Adjustable Desk Riser Frame (Table Top Not Included) White - PrimeCables®

2/5

The metal of the desk is absolutely beautiful, I ordered the white one as I was going for a clean minimalist look. However, I have a few gripes which other buyers should be aware of: 1) This is not a clean pure white (like the pictures show), they actually plaster their logo on the legs. If you are going for a clean look, you do not want this! They do it on both sides. 2) They clearly added the logo later, in silver paint, the one I got had a finger print smudge. Whoever added the logo clearly did not do a good job. I have attached a picture to this review. 3) If you are planning to make this work with a 59" desk, DO NOT. the hand crank does not have comfortable clearance. During cranking you will hit the desktop. You essentially have to remove the crank, reinsert it at a lower position and crank again to get your desired height. The recommendation should have been for a 58" desk. 4) The metals parts are very highquality, heavy, sturdy. The plastic crank is super cheap and light.

Mar 13, 2022

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

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