Enjoy free shipping on orders over $49

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FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

43215
Product has manufactuing flaw which may have been experienced by other reviewer(s) As difficult to believe as it may be, the cutting/grater blade on the unit is the wrong way around. See photo. The grating side, with the "teeth" is on the underside of the unit. It should be the other way around. As positioned, the food (garlic, ginger, etc) slides against the other side of the "blade", which is more or less flat (with the grating holes). This product can not work the way we received it. I took the sliding mechanism off, (two pieces) and repositioned them on the underside so the food would be in contact with the "grater teeth". Alas, this doesn't work well. It's simply a bad workaround. I hope I hear from the supplier or manufacturer. As it is, the product is useless.
Feb 01, 2019
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Reply by our customer service

Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.


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