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Reviewed

Car Phone Holder Air Vent Mount Stand PrimeCables®

1/5

The phone holder for this is excellent and holds very well. The mount to the vent was not well made. It does not hold strongly and the whole mount will fall off if your car hits a bump hard enough. The lack of horizontal supports on the back also make the holder extremely wobbly even if it doesn't fall off. I had a previous mount with horizontal side supports that make it extremely stable and would solve all these problems. If the mount is redesigned, I would buy the product immediately.

Sep 25, 2019

Reply by our customer service

Dear customer, Thank you for taking the time to leave a comment on this item. We are sorry that you are not satisfied with the Car Phone Holder. We will contact you via email regarding this issue. Thank you and have a nice day!

Reviewed

Car Phone Holder Air Vent Mount Stand PrimeCables®

3/5

The phone holder itself was great. It hold the phone securely and is easy to release and stays locked properly. My biggest issue is that the clamp for the air vent is not very sturdy. The clamp only holds onto one bar and is unstable and wobbly. After using it for one day, it has fallen once already. I had purchased this to replace another phone holder than had a bad phone holder but more secure vent grip. The vent grip was held on the vent and had an additional bottom piece to support the bottom weight of the phone making it much sturdier. If there was additional supports added to the bottom of the phone holder, I would gladly change my rating and purchase again.

Jun 18, 2019

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Montreal: 3501 F.X. Tessier Suite 180, Vaudreuil-Dorion, QC, J7V 5V5
Shopper+ Family SITES: 123ink.ca | primecables.ca

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