Enjoy free shipping on orders over $49

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FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

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I installed a new Epson 78 T078 yellow cartridge and immediately received a note saying that the cartridge was incompatible with the printer. I took out and replaced the cartridge at least six times and cleaned the contacts as directed as per the website suggestions - all to no avail. I then had to replace the cartridge with another new one. The exact same thing occurred when I had previously tried to replace the black cartridge. I now have 2 useless cartridges.
Sep 28, 2020
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Reply by our customer service

Hi there, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

I installed a newT078120 cartridge and immediately received a note saying that the cartridge was incompatible with the printer. I took out and replaced the cartridge at least six times and cleaned the contacts as directed as per the website suggestions - all to no avail. I then had to replace the cartridge with another new one. The exact same thing occurred when I next tried to replace the yellow cartridge. I now have 2 useless cartridges.
Sep 28, 2020
Review-reply-icon

Reply by our customer service

Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!


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