Daniel G reviews

Reviewed

15Ft Premier Series 1/4inch (TS or Mono Phono) Right Angle M/M 16AWG Audio Cable - PrimeCables®

Purchased in September 2020, upon opening the package there was a really strong odour coming from the cable. It's a musty/mildewy/cheap plastic smell (and 3 months later it still smells). Prime cables issued a prompt refund which was great. I did use it a handful of times and one of the jacks is loose at the right angle joint so it isn't very durable either. maybe I got one from a bad batch? I have another one from prime Cables (with 2 straight jacks) and that one is way better in quality. would not recommend this one.

Dec 27, 2020

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the 1.5ft Premier Series 1/4inch (TS or Mono Phono) Right Angle M/M 16AWG Audio Cable - PrimeCables® Cab-9446. We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Reviewed

3.1A Smart Fast Charging Dual USB Port, Decora Tamper Resistant Duplex Receptacle - PrimeCables® - 1/Pack

1/5

Despite the description indicating this is a smart fast charging outlet, it is not. Devices charge at the regular slow rate. tested with multiple cables including factory fast charge compliant cable. very dissapointed, not sure these have such a high rating. they work, just not as advertised.

Sep 19, 2019

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with the USB port. We will send you an email to help you from there.

Reviewed

3.1A Smart Fast Charging 3 USB Ports, Decora Tamper Resistant Single Receptacle - PrimeCables®

1/5

Despite the description indicating this is a smart fast charging outlet, it is not. Devices charge at the regular slow rate. tested with multiple cables including factory fast charge compliant cable. very dissapointed, not sure these have such a high rating. they work, just not as advertised.

Sep 19, 2019

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with the USB port. We will send you an email to help you from there.

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