Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

43215
I'm not even exaggerating when I say this is the worst product I have ever bought in my life. I am disappointed in Prime Cables that they put their logo on it and sold it. I used to think that meant it must be decent if they are willing to put their name on it but now I will think twice before buying a Prime Cables branded item. Even when I am not doing anything with it, random errors pop up saying various things failed. It is also too slow to do anything even when plugged into the Ethernet port with 300 Mbps internet. It is old, so was on sale, but I feel if it's so old it's not even functional anymore that Prime Cables should just take the loss and recycle the product instead of selling it to customers. I love Prime Cables but this was really disappointing.
Jun 09, 2021
Exactly how it looks and does the job.
Jun 09, 2021
Cheap and works. Can't fit too many cables in the middle though. My HDMI cable is too thick to go in there and bend out.
Jun 09, 2021
Works with my garage opener.
Jun 09, 2021
The first one I was sent didn't work. It would have a red light when plugged in to to charge but even if I charged it for several days it would still never respond to any buttons or do anything. Prime Cables had Excellent Customer Service and asked me if I wanted a refund or a new one. I chose a new one and they quickly sent a replacement to me for free. I used it for about 2 weeks and the power button broke. It feels like the top 2 buttons underneath disappeared and if I shake it I can hear something loose inside so am assuming the button got pushed into the device. I will recommend Prime Cables to people for their Customer Service but not this product as it does not seem very good.
Apr 10, 2018
Review-reply-icon

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). .We are more than happy to help you here .Best regards


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