tae hun reviews

Reviewed

Pantum PB-211 PB-211EV Compatible Black Toner Cartridge - Eco-Saver - 1 Pack

Looking at the information on the cartridges.I thought it was compatible with the printer, so I ordered two, opened one, and put it in the printer, but it said there was no cartridge on the printer, so I tried to return it, but I couldn't use it and wasted money. I'm not going to buy it on this site again. I've only ordered cartridges on this site, but the printer broke down, so I bought a new printer and ordered it on this site, but there was no detailed information, so I ordered a cartridge similar to the printer model, but it didn't fit with our printer.

Aug 15, 2023

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "C-Pantum PB-211." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you! ----------------------------------------------------------------------- Dear customer, After reviewing your order details , your printer model is Pantum P2507 and it uses the cartridge model PD-219, PB-211 is not compatible with your printer model. one of our customer service agents will contact you to follow up on this issue. Thank you.