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Reviewed

Moustache® Ergonomic High-Back Mesh Office Chair with Adjustable Height - Black

2/5

The seat is comfortable but it keeps sliding/dropping about an inch down as you sit on it. The wheels were not smooth rolling, keeps getting stuck and ends up dragging on the floor. Customer service sent replacement adjustment plate but that wasn’t the problem. It was a cylinder issue. Too much trouble to take apart and troubleshoot the issue. Decided to send it back for refund.

Aug 21, 2023

Reply by our customer service

Hi. We appreciate you taking the time to let us know your feedback. We're so sorry that we didn't meet your expectations at this time. On the other hand glad to know the concern has already been looked into. Thank you.

Montreal: 3501 F.X. Tessier Suite 180, Vaudreuil-Dorion, QC, J7V 5V5
Shopper+ Family SITES: 123ink.ca | primecables.ca

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