Don B reviews

Reviewed

Muscle Percussion Fascia Gun with 6 Massage Heads

I received my first Muscle Percussion Fascia Gun before Christmas and it didn't work. I am rating the replacement which works great and we really like it. Now i am going to rate customer service at a four. It was mostly a good experience. I logged in and told them it didn't work. Within 24 hours Shopperplus got back to me and wanted a video or a picture of the Gun. I don't know why they wanted that but i took a short video and tried to attach it to my reply. It didn't work. For some reason their web site won't accept a video that they asked for. I made the video quite small, less than what they wanted and still would not accept. Finally sent them a couple of pictures and it sent off OK. I also said I wanted to replace rather than get my money back as it was on a good sale. They got back to me in a couple of days, sent me a mailing label and said they would credit my payment method. I immediately ordered another as it was still at sale price. Its not hard to figure out what happened next, instead of giving me a credit like they said they would they sent me the item again. After getting a hold of customer service again they immediately emailed me a return label and I returned the package to them. Customer service was generally quite good with a bit of a mix up, therefore a four rating as they were really good to deal with, very prompt with a few rough edges.

Jan 08, 2023

Reviewed

PrimeCables® DisplayPort to HDMI Adapter Cable M/M 6ft, Black

5/5

You can never have too many of these cables, an at an extremely good price.

Jan 07, 2023

Reviewed

A4 LED Light Box Tracer Drawing Pad with Adapter, Dimmable Brightness - Moustache®

5/5

Good brightness which I like.

Jan 07, 2023

Reviewed

BiC® Round Stic® Extra Life Ballpoint Pens, Medium Point (1.0 mm), 60 / Box - Blue

4/5

Basic pens used in a business that looses lots of pens.

Jan 07, 2023

Reviewed

Straight Icing Spatula Non-stick Durable & Strong Length: 30cm, Width: 3.5cm 1Pc - LIVINGbasics®

4/5

As expected.

Jan 07, 2023

Reviewed

Functional Plastic Storage Bins with Lids, Built-in Handle, 8L, 4 Pack - STORA® - White

3/5

Basic storage for little junk.

Jan 07, 2023

Reply by our customer service

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