Stephanie A reviews

Enjoy free shipping on orders over $49

Our processing time for orders may take up to 24-48 hours. Once processed, the estimated delivery time can take anywhere from 1-5 business days depending on the shipping destination.

FREE SHIPPING* on all orders over $49 in Canada !All orders under $49, the cost of shipping is only $7.95! *Free shipping is not available when the shipping address is a remote location.More >>

Shopper+ Business Help Center

English

Reviewed

Rubber Bands, 100g/Bag - Moustache® - Ball

1/5

Item arrived in pieces, see photo. Elastics are brittle and the ball is falling apart. Non of the elastics are useable. I would appreciate a refund or credit for my next order with shopperplus.

Jun 08, 2026

Reply by our customer service

We're sorry to hear your rubber bands arrived broken and unusable, Stephanie. Natural rubber can become brittle when exposed to heat or direct sunlight during transit or storage, which may explain the condition you received — this isn't the quality we aim for. Please reach out to our Customer Service team with your order number and the photos you've shared, and we'll be happy to arrange a refund or a credit toward your next order. Thank you for flagging this so we can also review our packaging and shipping handling to help prevent it from happening again.

Montreal: 3501 F.X. Tessier Suite 180, Vaudreuil-Dorion, QC, J7V 5V5
Shopper+ Family SITES: 123ink.ca | primecables.ca

Loading...

Reviewed

Reply by our customer service

Switch to United States