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Reviewed

Brother DR110CL Remanufactured Drum

3/5

The drum handle broke on the first attempt at removing the drum. Placing a hand under the drum enabled removal. Compared to the old drum the plastic used for the front handle doesn't seem to be as sturdy.

Sep 16, 2026

Reply by our customer service

We're sorry for the late reply. Thank you for taking the time to share your experience with this remanufactured drum unit, and we're glad you were still able to remove it safely. We're truly sorry the front handle broke on your very first attempt and felt less sturdy than your previous drum. We've shared this with our product team and supplier so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. We've also sent you an email — please check your inbox. We look forward to having you back. — 123ink.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Montreal: 3501 F.X. Tessier Suite 180, Vaudreuil-Dorion, QC, J7V 5V5
Shopper+ Family SITES: 123ink.ca | primecables.ca

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Reviewed

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