Wanda F reviews

Reviewed

Brother TN760 Black Toner Cartridge, High Yield - With Chip - Moustache® - 1/Pack

I have a resale business, and 123ink.ca is one of my suppliers. I had a complaint from a clients that their TN760 wasn't printing properly (light print on both sides of the page and dark in the middle). My client removed the cartridge and rocked it back and forth to redistribute the toner, and reinstalled it, and it still printed the same low quality print out. I picked up the defective cartridge and replaced it with a new one which solved the issue, 123ink.ca would not refund/credit me without proof that the cartridge was defective.

Apr 28, 2020

Reply by our customer service

Hi Wanda, Thank you for posting a review and we’re sorry to hear that you have had issues with the Brother TN760 compatible toner cartridge you purchased. I see that one of our representatives is discussing this issue with you. If you need any assistance or have other questions, please don't hesitate to contact us at 1-866-979-7463.

Reviewed

Brother TN221 Compatible Black Toner Cartridge - Moustache® - 1/Pack

1/5

2 complaints that the toner goes empty before it time, no longer ordering.

Jan 23, 2019

Reply by our customer service

Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.

Reviewed

Compatible HP 30X CF230X Black Toner Cartridge High Yield With Chip - Moustache® - 2/Pack

1/5

Had a few of these leak in the printer, no longer ordering

Jan 23, 2019

Reply by our customer service

Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.