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Brother TN-660 Compatible Black Toner Cartridge High Yield - Moustache® - 1/Pack

1/5

I have a brand new Brother MFC-L2740DW, and I do a fair bit of dual-sided text-based document printing. At first glance, the printed documents looks okay. The blacks are not as deep and as dark, as compared to the original Brother cartridge that I had previously, but this isn't too much of an issue because it is still sufficiently dark enough. However, here is the deal breaker. Unfortunately, what I find absolutely awful, and unacceptable, about this toner cartridge is that the printed text smudges extremely easily. If run my finger over a line of text, or just rest my finger on it for a minute to hold a page up, my finger that is in contact with the text would turn black. If I try to highlight, the tip of my highlight becomes ruined, and the printed words smudge and fade. Furthermore, because there is this smudging issue, when I print dual-sided, it starts creating light black streaks on my documents without fail every single time. In terms of longevity of the ink, I have noticed that it also starts to fade slightly over a period of a week. While this is a much more mild issue, it is something I have not noticed from other generic toner cartridges. Without a doubt, this is by far the worst toner cartridge I have ever bought. Therefore, I cannot recommend anyone to buy this toner cartridge from this company, at least not until they fix the problem. Potential buyers be warned.

Aug 19, 2017

Reply by our customer service

Dear Customer, Thank you for choosing Shopper + Family. Very sorry for the inconvenience. This problem seldom happened. We have sent a prepaid return shipping label to you to return the defective cartridge and will refund to you once we receive it . Thank you and best regards

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