guest customer reviews

Reviewed

I haven't tested this yet but, as these clips are notoriously accident prone, I already have my next one, which by Murphy's logic, means I might not bust the first one.

11 oct. 2026

Reviewed

Câble USB-C de charge rapide 240 W à gaine en nylon avec lumière LED, 1,8 M - PrimeCables®

3/5

I want to find a cable that lights up to tell me that it is plugged into a working charger. This one doesn't light up until I plug in my phone but if I just plugged in my phone, I already know that.

11 oct. 2026

Réponse de notre service à la clientèle

Thank you for taking the time to share your thoughts on this braided USB-C charging cable — we really appreciate you explaining exactly how you hoped the LED light would work. We're sorry it doesn't light up until a device is connected, which makes it less useful for checking the charger, and we've shared your feedback with our product team so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. We've also sent you an email — please check your inbox. We look forward to having you back. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Reviewed

Câble USB-C vers USB-C Indicateur LED à angle droit Cordon de charge rapide, 3 pieds - PrimeCables®

3/5

I want to find a cable that lights up to tell me that it is plugged into a working charger. This one doesn't light up until I plug in my phone but if I just plugged in my phone, I already know that.

11 oct. 2026

Réponse de notre service à la clientèle

Thank you for sharing your feedback on this right-angle USB-C cable — we really appreciate you explaining exactly how you hoped the LED indicator would work. We're sorry the light only comes on once your phone is connected rather than showing a live charger on its own, and we've shared your suggestion with our product team so we can do better. If you'd like more help, our Customer Support team is here for you: Live Chat or 1-866-979-7463, Monday to Friday, 9 AM–5 PM ET. — PrimeCables.ca Customer Care. This reply was drafted with AI assistance and reviewed by our team.

Reviewed

Reviewed

Réponse de notre service à la clientèle

Reviewed

Réponse de notre service à la clientèle

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