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Brother TN-660 cartouche de toner compatible noire haute capacité - Moustache® - 1/paquet

1/5

I have a brand new Brother MFC-L2740DW, and I do a fair bit of dual-sided text-based document printing. At first glance, the printed documents looks okay. The blacks are not as deep and as dark, as compared to the original Brother cartridge that I had previously, but this isn't too much of an issue because it is still sufficiently dark enough. However, here is the deal breaker. Unfortunately, what I find absolutely awful, and unacceptable, about this toner cartridge is that the printed text smudges extremely easily. If run my finger over a line of text, or just rest my finger on it for a minute to hold a page up, my finger that is in contact with the text would turn black. If I try to highlight, the tip of my highlight becomes ruined, and the printed words smudge and fade. Furthermore, because there is this smudging issue, when I print dual-sided, it starts creating light black streaks on my documents without fail every single time. In terms of longevity of the ink, I have noticed that it also starts to fade slightly over a period of a week. While this is a much more mild issue, it is something I have not noticed from other generic toner cartridges. Without a doubt, this is by far the worst toner cartridge I have ever bought. Therefore, I cannot recommend anyone to buy this toner cartridge from this company, at least not until they fix the problem. Potential buyers be warned.

19 août 2017

Réponse de notre service à la clientèle

Dear Customer, Thank you for choosing Shopper + Family. Very sorry for the inconvenience. This problem seldom happened. We have sent a prepaid return shipping label to you to return the defective cartridge and will refund to you once we receive it . Thank you and best regards

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